Privacy Policy

1. Introduction

Visibi Ai ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at govisibi.ai, use our services, or interact with us.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

2. About Visibi Ai

Visibi Ai is an AI-native agency and product company that helps brands become visible to AI and more productive with AI. We offer two core services:

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or enquiry forms on our website
• Join our waitlist for future services or products
• Subscribe to our newsletter or marketing communications
• Create an account or access our services via email "magic link"
• Communicate with us via email or other channels

This information may include:

• Name and contact details (email address, phone number, company name)
• Job title and industry
• Communication preferences
• Any other information you choose to provide

3.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Analytics Data: We use Google Analytics 4 (GA4) with IP anonymisation and pseudonymous identifiers to understand how visitors use our website
• Technical Data: Browser type, device type, operating system, referring URLs, pages viewed, and time spent on pages
• Cookies: Small text files stored on your device (see Section 7 for details)

3.3 Third-Party AI/LLM Services

As part of our services, we may process data using third-party AI models (such as OpenAI, Anthropic, Google, or others). When we do so:

• We apply appropriate safeguards and data processing agreements
• We anonymise or pseudonymise data where possible
• We only send data necessary for service delivery
• We ensure compliance with data protection laws

4. How We Use Your Information

We use your personal data for the following purposes:

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website and deliver services (e.g., hosting providers, email service providers, analytics providers)
• AI Model Providers: When necessary for service delivery, we may share anonymised or pseudonymised data with AI/LLM providers under strict data processing agreements
• Legal Requirements: Law enforcement, regulators, or courts when required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner

6. International Data Transfers

Some of our service providers and AI model providers are located outside the UK and European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by the UK or EU confirming adequate data protection
• Other legally approved transfer mechanisms

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:

You can manage your cookie preferences through our cookie banner or your browser settings. Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Enquiries and Communications: Up to 3 years after last contact
• Marketing Consents: Until you withdraw consent or unsubscribe
• Analytics Data: Up to 26 months (Google Analytics 4 default)
• Account Data: For the duration of your account plus up to 6 years for legal and tax purposes

9. Your Data Protection Rights

Under UK GDPR and EU GDPR, you have the following rights:

To exercise any of these rights, please contact us at info@govisibi.ai. We will respond within one month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption in transit (HTTPS/TLS) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Data processing agreements with third-party providers
• Staff training on data protection and security

While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at info@govisibi.ai.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

13. How to Complain

If you have concerns about how we handle your personal data, please contact us first at info@govisibi.ai. We will do our best to resolve your concerns.

You also have the right to lodge a complaint with the relevant supervisory authority:

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: